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Performance Tracking for High-Stakes Web & Shopify Projects in the U.S.

Your website or ecommerce platform is a living, evolving asset – not a one-off delivery. With Stralya’s Performance Tracking, you get continuous visibility on speed, reliability, and business impact, so your most critical digital and Shopify projects in the U.S. stay fast, stable, and conversion-driven.

Service scope

What You Get with Stralya’s Performance Tracking

Performance Tracking is a structured, premium service designed for organisations that expect their web platforms and ecommerce sites to perform at international standards while competing in the U.S. market. It combines technical monitoring, business-focused reporting, and expert guidance into a single, fixed-price engagement that supports both traditional web and Shopify website development services.

Core components included

Initial performance and stability audit of your existing web platforms and Shopify stores.
Definition of critical user journeys and KPIs aligned with your business goals.
Definition of critical user journeys and KPIs aligned with your business goals, including checkout flows for Shopify website design.
Configuration of uptime checks, error tracking, and log aggregation.
Configuration of uptime checks, error tracking, and log aggregation for your core APIs and ecommerce services.
Configuration of uptime checks, error tracking, and log aggregation tailored to your cloud-native stack.
Configuration of uptime checks, error tracking, and log aggregation across staging and production environments.
Configuration of uptime checks, error tracking, and log aggregation to support clear SLAs and incident response.
Configuration of uptime checks, error tracking, and log aggregation that feeds into executive-friendly dashboards.
Optional integration with Stralya’s development team for direct fixes and ongoing optimisation of your web and Shopify web development.

Optional add-ons

Optional integration with Stralya’s Shopify website development team for direct fixes and feature enhancements.
Optional Shopify custom app development and integrations to improve performance and reporting.
Security and compliance monitoring aligned with your sector requirements.
Custom executive dashboards for C-level reporting in large organisations.
Dedicated on-call arrangements for critical launch or campaign periods.
Every engagement is scoped transparently and delivered at a fixed price. We refuse poorly defined mandates because unclear expectations are the first cause of failed projects. With Stralya, you know exactly what is monitored, how it is reported, and who is accountable – for both your core web platforms and any Shopify website design packages or ecommerce initiatives we support.

Designed for the U.S.’s Most Demanding Digital Teams

Aligned with your growth targets
Whether you are scaling a startup, modernising an enterprise platform, or running a high-volume Shopify store, our Performance Tracking is built to support ambitious growth and strict reliability requirements.
Local focus, global standards
We monitor from where your users are – across key U.S. regions – while applying international best practices in cloud-native performance engineering, observability, and Shopify ecommerce development.
Clarity for both tech and business
Dashboards and reports are structured so that CTOs, product owners, ecommerce managers, and non-technical executives can all understand what is happening, why it matters, and what should be done next.
Built for accountability
In a market where many vendors avoid responsibility, Stralya takes ownership. Our Performance Tracking service is designed to make accountability visible: clear SLAs, clear thresholds, clear actions – whether you work with us as your web partner or your Shopify ecommerce development company.

How we work

A Structured, Fixed-Price Approach to Performance Tracking

Performance Tracking at Stralya is delivered as a structured, fixed-price service. We start by understanding your business priorities, then configure a monitoring and reporting framework that brings clarity instead of noise. Our experts take ownership of the process, from tooling setup to continuous analysis and recommendations for your web platforms and Shopify website development services.

We begin with a focused workshop involving your technical and business stakeholders (CTO, Head of Digital, Product Owners, Ecommerce Leads). Together, we define critical journeys (search, booking, checkout, lead forms), key markets (national and regional U.S.), and your existing SLAs. We then run a full audit of your current performance: Core Web Vitals, server response times, uptime, error rates, and conversion funnels. For ecommerce, we also review Shopify website design, cart flows, and key funnels. This creates a clear baseline and identifies quick wins.
Based on your stack (React, Next.js, Vue, Laravel, Node.js, Shopify, etc.) and cloud provider (AWS, Azure, GCP), we design and implement a monitoring architecture. This may include real user monitoring (RUM), synthetic tests from key U.S. locations, application performance monitoring (APM), log aggregation, and uptime checks. All data flows into structured dashboards aligned with your KPIs, not just generic technical charts, and can include specific views for Shopify web design and development performance.
We define clear thresholds for response time, error rates, and availability, mapped to your business criticality. Alerts are configured to be meaningful, not noisy, and can be routed to your team (Slack, Teams, email) and ours. We document SLAs and escalation paths so everyone knows who does what when an incident occurs – especially during peak traffic, flash sales, or major marketing campaigns for your website or Shopify ecommerce development.
Every month, our experts review performance data, correlate it with your business events (campaigns, launches, seasonal peaks), and deliver a clear, executive-friendly report. We highlight root causes, prioritised actions, and projected impact on user experience and conversions. When Stralya is also your development partner – for example, for Shopify web development or broader web projects – we can directly implement the recommended optimisations as part of a continuous improvement roadmap.
On a quarterly basis, we conduct a strategic review with your leadership: how performance evolved, how it impacted your KPIs, and what should be prioritised next. We align tracking with your product roadmap, planned migrations, ecommerce initiatives, or expansion into new markets. The objective is simple: keep your digital assets – from corporate websites to high-revenue Shopify stores – ready for your next growth phase, not just your current traffic.

Popular Questions

Find Commonly Asked Questions

No. While Performance Tracking integrates naturally with projects we have delivered, we frequently onboard existing platforms built by other vendors, including Shopify website designers and ecommerce agencies. We start with a technical and performance audit, stabilise what is already in place, and then deploy our monitoring and reporting framework on top of your current stack.
We use a combination of industry-standard tools (such as application performance monitoring, real-user monitoring, synthetic testing, and log aggregation) and cloud-native services from AWS, Azure, or GCP. For ecommerce and Shopify website development, we also integrate store-specific metrics and analytics. The exact stack depends on your environment, but our principle is always the same: tools must provide actionable insight, not just data.
Performance Tracking is offered as a fixed-price engagement, usually structured as an initial setup phase followed by a monthly or quarterly retainer. Pricing depends on the complexity of your architecture, number of environments, and the level of reporting and support required. For Shopify website design packages and broader web monitoring, we keep pricing transparent and predictable. We do not compete in price wars; we compete on reliability and quality of execution.
Yes. One of our key differentiators is that we are not just consultants; we are a delivery team. When we detect bottlenecks, we can either support your internal team with precise technical guidance or, if agreed, implement the fixes ourselves as part of a dedicated optimisation scope. This can include improvements to your web stack, Shopify website design, or custom app integrations.
Our service is designed for organisations with high-stakes digital assets: startups and scale-ups with growth ambitions, SMEs and enterprises undergoing digital transformation, ecommerce brands running Shopify website development at scale, and public-sector entities with critical public-facing platforms. If performance, reliability, and accountability are non-negotiable, this service is a good fit.

Case Studies

Real solutions Real impact.

These aren’t just polished visuals they’re real projects solving real problems. Each case study 
apply strategy, design, and development.

View Work

Building a Monolithic Headless CMS and Frontend with Next.js

A monolithic headless CMS, engineered with React and Next.js App Router to power high-performance websites, Shopify web development services, and product frontends fast, with clean content operations for non-technical teams.

6

weeks from first commit to a production-ready CMS core.

3x

faster time-to-market for new marketing and product pages.

View Project Details

View Work

Mandarin Learning Platform Project Takeover and Recovery

Taking over a third-party Mandarin e-learning platform to secure, stabilize and restructure critical cloud-native components for long-term growth.

6

weeks to stabilize and secure the core platform after takeover.

0

critical incidents in production after Stralya’s recovery phase.

View Project Details

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