Observability & Monitoring for Cloud-Native Web Platforms in the US

Monitoring focuses on collecting predefined metrics and raising alerts when thresholds are crossed. Observability goes further: it is the ability to understand what is happening inside your system just by observing its outputs – metrics, logs, traces, and user behavior. In practice, observability allows your teams to investigate unknown issues, not just react to known ones. At Stralya, we combine both: solid monitoring for known risks, and observability to handle the unexpected across web, APIs, and ecommerce platforms.

We are vendor-agnostic and adapt to your context. For cloud-native projects in the US, we frequently work with Datadog, New Relic, Grafana, Prometheus, OpenTelemetry, ELK/Opensearch, CloudWatch, Azure Monitor, and GCP Operations Suite, as well as specialized tools for RUM and synthetic monitoring. For ecommerce and Shopify web development, we integrate these tools directly with your storefronts and apps. During the discovery phase, we recommend a stack that fits your scale, budget, and internal capabilities.

Yes. Many of our engagements in the US start with project rescue. We can step into an existing platform – even if documentation is limited – and quickly establish a minimum viable observability layer. This gives us and your team the visibility needed to stabilize performance, reduce incidents, and plan a longer-term remediation roadmap for your web platform or ecommerce store.

For most clients in the US, we structure observability and monitoring as a fixed-price engagement with a clearly defined scope: assessment, architecture, instrumentation of agreed components, dashboards, and alerting. For very large or evolving platforms, including multi-store Shopify website design projects, we may combine fixed-price phases with selective staff augmentation, always with a project-first, outcome-driven mindset.

We align your observability setup with your compliance and reporting needs: uptime and performance SLAs, audit trails, and retention policies. We build executive-friendly dashboards that translate technical metrics into business language: availability, response times on key journeys, incident trends, and risk indicators – giving leadership a reliable view of digital performance across corporate sites and ecommerce channels.