Services
Managed Monitoring for Cloud-Native Apps (APM & Logs)

Managed Monitoring for Cloud-Native Apps (APM & Logs) in Dubai

Turn your application data into a real-time control tower. Stralya designs and runs a managed monitoring stack (APM, logs, metrics and alerts) so your digital platforms in Dubai stay fast, stable and predictable – even under pressure.

Service scope

What you get with Managed Monitoring (APM & Logs)

Stralya’s Managed Monitoring service is built for organisations in Dubai that run strategic, revenue-generating digital platforms and cannot afford guesswork. We combine APM, log management and metrics into a single, coherent observability layer tailored to your stack.

Core components of the service

Application Performance Monitoring (APM) with distributed tracing, error tracking and service maps.

Centralised log aggregation with structured logging, correlation IDs and searchable context.

Infrastructure and cloud metrics (CPU, memory, network, storage, managed services).

Custom dashboards for engineering, product and business stakeholders.

Alerting strategy with clear, actionable notifications and escalation paths.

Runbooks and incident workflows to reduce mean time to resolution (MTTR).

Performance baselines and SLO/SLA definition for critical journeys.

Security- and compliance-aware configuration for UAE and GCC requirements.

Optional add-ons

24/7 or extended-hours incident monitoring and first response.

Synthetic monitoring for key user journeys from Dubai and other regions.

Capacity planning and cost-optimisation recommendations for your cloud usage.

onthly executive reports with KPIs, incident summaries and improvement roadmap.

Integration with your ITSM or ticketing tools (Jira, ServiceNow, etc.).

Training sessions for your internal team on dashboards, queries and runbooks.

Every engagement is tailored. We define the exact scope, tools and responsibilities with you before launch, then commit to delivering a monitoring platform that your team actually uses and trusts.

Outcomes you can expect

Fewer incidents and faster recovery

With clear visibility and well-defined alerts, your team can detect anomalies earlier and resolve them faster, reducing downtime and protecting your brand in a demanding market like Dubai.

Consistent performance under load

APM and metrics reveal slow queries, bottlenecks and saturation points before they impact users. This allows you to tune your architecture and scale confidently during peaks and campaigns.

Structured, auditable operations

Dashboards, logs and runbooks create a transparent operational history. This supports internal governance, external audits and the expectations of regulators and enterprise clients.

A long-term monitoring partner in Dubai

Stralya stays with you beyond the initial setup. We help you evolve your monitoring as your platform grows, new services are added and your digital strategy becomes more ambitious.

How we work

A structured, fixed-price approach to monitoring

Stralya treats monitoring as a core product of your digital platform, not an afterthought. Every project is scoped, designed and delivered with the same rigor as our web development work: clear requirements, fixed price, and measurable outcomes.

We start with a short discovery focused on your architecture, business-critical flows and existing tools. Together with your CTO or technical lead, we identify what must never fail, what “slow” means in your context and which SLAs you need to respect in Dubai and across the region.

We design a monitoring architecture that fits your cloud provider and technology stack: APM, log aggregation, metrics, dashboards and alerting. We work with leading platforms (Datadog, New Relic, Elastic, OpenTelemetry-based stacks, Cloud-native tools) and clearly document the proposed setup and data flows.

Our senior engineers instrument your services, configure log pipelines, define tags and correlation IDs, and build role-based dashboards for tech, product and business stakeholders. We validate data quality, retention policies and access controls with your security requirements.

We define a pragmatic alert strategy: what should trigger an alert, who is notified and through which channel (email, Slack, Teams, SMS, PagerDuty, etc.). For each major risk, we create runbooks so your team knows exactly how to react, reducing mean time to resolution (MTTR).

Once in production, we continuously refine thresholds, filters and dashboards. We review incident history, performance trends and capacity usage, and we provide regular reports so leadership can see the impact of monitoring on stability and user experience.

Find Commonly Asked Questions

Our Managed Monitoring service covers the full lifecycle of your monitoring stack: assessment of your current setup, design of the monitoring architecture, selection and configuration of tools (APM, log aggregation, metrics, dashboards, alerting), instrumentation of your applications, creation of dashboards and alerts, definition of incident runbooks, and ongoing optimisation. Depending on your needs, we can also provide incident support and monthly reporting as part of a long-term SLA.

We are tool-agnostic but opinionated. We regularly work with Datadog, New Relic, Elastic, Prometheus/Grafana, OpenTelemetry-based stacks and cloud-native services like AWS CloudWatch, Azure Monitor or Google Cloud Operations. If you already have licences or a preferred vendor, we can optimise what you have. If you start from scratch, we help you choose the right stack for your scale, budget and compliance requirements in the UAE.

Yes. Many of our clients are startups and scale-ups who need enterprise-grade observability without building a large internal SRE team. Our fixed-price approach lets you control budget while getting a professional, production-ready monitoring setup that can grow with your product and traffic.

We typically structure this service in two parts: a fixed-price project to design and implement the monitoring stack, and an optional ongoing managed service on a monthly retainer. The implementation price depends on the complexity of your architecture (number of services, environments, regions, etc.). The monthly fee depends on the level of support, reporting and on-call coverage you require. We do not compete on the lowest price; we compete on reliability, clarity and long-term value.

Absolutely. Stralya is often called to rescue projects where monitoring is fragmented or non-existent. We can audit your current situation, stabilise the most critical parts first, then progressively consolidate your APM, logs and metrics into a single, coherent view. This rescue mindset is part of our core positioning in Dubai’s digital ecosystem.

Case Studies