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Corrective Maintenance for Cloud-Native Web Applications in Dubai

When your web platform is down or underperforming, you do not need another vendor – you need a partner who takes responsibility. Stralya’s corrective maintenance service stabilises, repairs, and hardens your cloud-native applications so your business can operate with confidence in Dubai and across the GCC.
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Scope of service

What Our Corrective Maintenance Service Includes

Stralya’s corrective maintenance is designed for organisations that rely on their web platforms for critical operations – from customer acquisition to internal workflows and public services. We intervene on both application code and cloud infrastructure to restore a safe, predictable operating state.

Typical corrective maintenance missions we handle

Stabilising web applications that crash or freeze under normal or peak traffic.
Fixing critical bugs impacting checkouts, forms, authentication, or key business flows.
Resolving performance bottlenecks: slow pages, timeouts, and degraded user experience.
Correcting misconfigured cloud services, load balancers, autoscaling rules, or storage layers.
Cleaning and securing deployment pipelines that cause broken releases or rollbacks.
Taking over and stabilising partially delivered or abandoned projects from previous vendors.

Optional add-ons for greater resilience

24/7 or business-hours incident response SLAs adapted to your Dubai operations.
Advanced observability stack: centralised logging, metrics, and alerting dashboards.
Security hardening and best-practice reviews focused on production environments.
Performance optimisation and load testing ahead of key commercial or governmental events.
Progressive refactoring roadmap to transition from quick fixes to a modern, scalable architecture.
Every corrective maintenance engagement is tailored to your context, constraints, and internal capabilities. We work as an extension of your team – from CTOs and Heads of Engineering to Digital Transformation Officers – to secure your current operations while preparing your platform for future growth.

Key Benefits of Stralya’s Corrective Maintenance

Reduced downtime and faster recovery
Our focused diagnostic and senior expertise reduce the time between incident and resolution. Your teams spend less time firefighting and more time delivering value.
Improved performance and user experience
By addressing root causes rather than symptoms, we often deliver measurable gains in page load times, responsiveness, and overall platform stability.
Lower operational and reputational risk
Stabilising your critical web assets reduces the risk of public failures during key campaigns, audits, or governmental deadlines – essential in a market like Dubai.
Better visibility and control
With improved monitoring, alerting, and documentation, your leadership gains a clearer view of the real state of your platform and can make informed strategic decisions.
A long-term, trusted partner
Corrective maintenance is often the start of a long-term relationship. Once your platform is stable, we can support you with continuous improvements, new features, and strategic evolutions.

How we work

A Structured Corrective Maintenance Process Designed for High-Stakes Projects

Corrective maintenance must be fast, but it must also be controlled. At Stralya, we combine rapid response with rigorous engineering practices so you never trade speed for stability. Our process is transparent, documented, and aligned with your internal teams and governance.

We start with a focused technical assessment of your current web platform: logs, monitoring, deployment pipelines, and recent incident history. We identify critical risks, visible symptoms, and potential architectural weaknesses, then agree on priorities with your stakeholders in Dubai or remotely.
Based on the assessment, we define a clear corrective maintenance scope: targeted fixes, stabilisation actions, and quick wins. When possible, we work on a fixed-price basis with a defined perimeter, so you know exactly what will be delivered and in which timeframe.
Our senior engineers investigate the root causes behind your incidents – not just the visible errors. We refactor problematic modules, correct misconfigurations, optimise queries, and adjust infrastructure or scaling rules. All changes are reviewed, tested, and deployed using modern DevOps practices.
Once the platform is stabilised, we harden it: improved observability, alerting, performance baselines, and operational runbooks. We provide clear documentation so your internal team – or Stralya under SLA – can maintain the new level of reliability over time.
For organisations needing a long-term partner, we offer tailored maintenance and evolution SLAs. We define response times, communication channels, and a roadmap of continuous improvements so your platform remains robust as your business grows in Dubai and beyond.

Popular Questions

Find Commonly Asked Questions

Our corrective maintenance covers the diagnosis and resolution of defects, incidents, and performance issues in your existing web applications. This can include bug fixing, refactoring unstable modules, correcting cloud infrastructure or configuration issues, improving deployment pipelines, and reinforcing security or observability where it directly impacts stability. When relevant, we also provide recommendations for broader re-architecture or planned evolutions.
Yes. A large part of our work in Dubai involves stabilising and rescuing projects built by previous vendors or fragmented teams. We start with a technical and organisational assessment, then define a realistic corrective maintenance plan. We are transparent about what can be fixed quickly, what requires deeper work, and where a partial or full redesign may be more cost-effective.
Whenever the scope is clear and bounded, we favour a fixed-price, project-based approach. For complex or highly degraded systems, we may start with a fixed-price diagnostic phase, followed by a second fixed-price corrective mission, or a capped time-and-material engagement for areas that are harder to predict. In all cases, our goal is to provide clarity, not open-ended invoices.
Response times depend on the engagement model. For clients under an active maintenance SLA, we agree on guaranteed response times adapted to business criticality. For new clients with an emergency, we typically organise an initial assessment call within 24–48 hours and, if we accept the mission, start the diagnostic phase immediately after basic access and security checks are in place.
Stralya focuses on cloud-native web architectures built on major cloud providers such as AWS, Azure, and GCP. We work with modern web stacks commonly used for high-performance applications, and we prioritise projects where we can bring strong added value in terms of architecture, reliability, and maintainability. During the initial discussion, we validate that your technology stack aligns with our expertise before we commit.
Corrective maintenance focuses on stabilising and repairing your existing platform so it can safely support your current business operations. A full redesign is about rebuilding the product or architecture to support your long-term strategy, scalability needs, and new features. Often, we start with corrective maintenance to stop the bleeding, then help you plan a structured redesign once the situation is under control.

Case Studies

Real solutions Real impact.

These aren’t just polished visuals they’re real projects solving real problems. Each case study 
apply strategy, design, and development.

View Work

Building a Monolithic Headless CMS with Next.js

A monolithic headless CMS, engineered with React and Next.js App Router to ship high-performance websites and product frontends fast, with clean content operations for non-technical teams.

6

weeks from first commit to production-ready CMS core.

3x

faster time-to-market for new marketing and product pages.

View Project Details
View Work

Mandarin Platform Project Takeover and Recovery

Taking over a third-party Mandarin e-learning platform to secure, stabilise and structure critical cloud-native components for long-term growth.

6

weeks to stabilise and secure the core platform after takeover.

0

critical incidents in production after Stralya’s recovery phase.

View Project Details

Client Testimonials

Projects delivered for ambitious teams

Professional, fast, and ultra-responsive. A company with a top-notch mindset.

Omar Ouhmad

CEO, Growth Hackerz

A company with a true entrepreneurial spirit: fast, professional, and above all, responsive.

Laurent Phillipe

CEO, MandarinMaster

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