Application Maintenance for High-Stakes Web Platforms in Dubai

Yes. A significant part of our work in Dubai involves taking over existing applications built by other vendors. We start with a thorough technical audit and onboarding phase to understand the architecture, code quality, risks, and missing documentation. Based on this, we define a realistic maintenance scope and, if needed, a stabilisation plan before full SLA coverage begins.

We specialise in modern, cloud-native web stacks typically deployed on AWS, Azure, or GCP. This includes popular frameworks such as React, Vue, Angular on the front-end, and Node.js, PHP (Laravel, Symfony), or Python (Django, FastAPI) on the back-end, as well as containerised and serverless architectures. During the initial assessment, we confirm whether your stack fits our expertise and standards.

Our SLAs define response and resolution targets based on incident severity, agreed service hours (business hours or extended), and communication channels. We also specify what is considered an incident, what falls under corrective maintenance, and what counts as an evolution or new feature. Everything is documented upfront in a fixed-price agreement to avoid surprises.

Yes. Stralya is frequently called in to stabilise and complete projects that are late, unstable, or poorly executed by previous providers. In such cases, we combine a “Project Rescue” engagement with an ongoing Application Maintenance SLA. We first secure the current platform, then progressively bring it in line with your performance, security, and reliability expectations.

We work on a fixed-price, project-first model. After our assessment, we propose a monthly or quarterly maintenance package that reflects your application’s complexity, traffic, criticality, and expected volume of requests. This gives you predictable costs, clear scope, and a committed team instead of open-ended “time and materials” billing.