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Managed Digital Operations (SRE) for High-Stakes Digital Platforms in Dubai

Your product can’t afford downtime, slow pages, or unclear ownership. Stralya runs your production like a mission-critical system: proactive monitoring, disciplined incident response, measurable SLAs, and continuous reliability engineering—so your teams can ship with confidence.
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Reliability, not firefighting

Operate your platform with SRE discipline and clear accountability

In Dubai’s fast-moving market, digital services are expected to perform at international standards—24/7, across devices, and under unpredictable traffic. Stralya’s Managed Digital Operations (SRE) service is designed to stabilize and scale cloud-native web platforms with structured processes, transparent reporting, and a partner mindset.

 

We combine site reliability engineering (SRE) practices with modern cloud operations to reduce incidents, shorten recovery time, and continuously improve performance and security. Whether you are launching a new product, operating a business-critical corporate platform, or rescuing a struggling system, we take ownership of outcomes—not just tickets.

What make us different:

SRE-first operations: SLIs/SLOs, error budgets, and reliability engineering—not reactive support.
Clear ownership: one accountable partner for incidents, performance, and operational quality.
Proactive prevention: monitoring, alert tuning, capacity planning, and post-incident improvements.
Dubai-ready standards: security, compliance mindset, and enterprise-grade reporting.
Built for cloud-native: Kubernetes, containers, CI/CD, IaC, and modern observability stacks.

Core value

Guaranteed operational clarity, measurable reliability, and continuous improvement

Application Maintenance for High-Stakes Web Platforms

Premium, SLA-backed application maintenance for cloud-native web platforms in Dubai and the wider GCC.

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Observability & Monitoring for Cloud-Native Web Platforms

End-to-end observability and monitoring for cloud-native web platforms, designed to keep your critical digital services fast, stable, and predictable.

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Managed Support for High‑Stakes Web Platforms

Premium managed support for cloud-native web platforms in Dubai, with SLAs, proactive monitoring, and committed experts who take ownership of your digital operations.

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How we work

A structured SRE operating model that fits your business

We start by making reliability measurable, then we build an operational system that your stakeholders can trust: monitoring and alerting that makes sense, incident response that is calm and fast, and a backlog of improvements that reduces risk over time.

Audit architecture, deployments, observability, security posture, and operational processes. Define critical user journeys, risks, and current reliability metrics (availability, latency, error rates).
Define measurable SLIs and realistic SLOs (per service and user journey). Align reporting and escalation with your internal stakeholders and business hours/24×7 needs.
Implement or optimise logging, metrics, and tracing. Tune alerts to focus on user impact and actionable signals (not vanity metrics). Build dashboards for engineering and leadership.
Set up runbooks, escalation paths, and incident roles. Run incident simulations where needed. Reduce MTTR with clear playbooks and automated remediation where possible.
Prioritise and deliver reliability improvements: performance optimisation, capacity planning, deployment hardening, security patching, dependency upgrades, and resilience testing.
Deliver a concise operational report: SLO attainment, incidents, root causes, improvements shipped, risk register, and next-month priorities tied to business outcomes.

Case Studies

Real solutions Real impact.

These aren’t just polished visuals they’re real projects solving real problems. Each case study 
apply strategy, design, and development.

View Work

Building a Monolithic Headless CMS with Next.js

A monolithic headless CMS, engineered with React and Next.js App Router to ship high-performance websites and product frontends fast, with clean content operations for non-technical teams.

6

weeks from first commit to production-ready CMS core.

3x

faster time-to-market for new marketing and product pages.

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View Work

Mandarin Platform Project Takeover and Recovery

Taking over a third-party Mandarin e-learning platform to secure, stabilise and structure critical cloud-native components for long-term growth.

6

weeks to stabilise and secure the core platform after takeover.

0

critical incidents in production after Stralya’s recovery phase.

View Project Details

Client Testimonials

Projects delivered for ambitious teams

Professional, fast, and ultra-responsive. A company with a top-notch mindset.

Omar Ouhmad

CEO, Growth Hackerz

A company with a true entrepreneurial spirit: fast, professional, and above all, responsive.

Laurent Phillipe

CEO, MandarinMaster

Popular Questions

Find Commonly Asked Questions

It typically includes production monitoring and alerting, incident response and post-incident reviews, release and deployment reliability, performance optimisation, security patching and vulnerability management, capacity planning, backup/restore checks, and continuous improvements based on SLOs.
We can provide coverage aligned to your needs (business hours, extended hours, or 24/7) depending on the criticality of your platform and the agreed SLA/SLO model.
Traditional support often focuses on closing tickets. SRE focuses on engineering reliability: measurable SLOs, reducing incident frequency, improving recovery time, and building systems and automation that prevent recurring issues.
Yes. Stralya is built for project rescue and takeovers. We start with an operational audit, stabilise production, document runbooks, and then improve reliability step by step without disrupting business continuity.
We work with AWS, Azure, and GCP, and common cloud-native stacks such as Kubernetes, Docker, Terraform/IaC, GitHub Actions/GitLab CI, and observability tools like Prometheus/Grafana, ELK/OpenSearch, and OpenTelemetry (stack depends on your current setup).
Yes. Performance and reliability go together. We identify bottlenecks, optimise caching/CDN, improve backend response times, and track real user monitoring to improve speed and stability.

Let’s Build Something Great

Tell us about your project, your goals, and your vision. We’ll take care of the tech, performance, and delivery.

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